Shoppers are growing skeptical about AI: Where it still earns confidence Noëmie Görander for Sinch Oct 5, 2026 Oct 5, 2026 Updated 2 hrs ago 0 A person asking shopping queries to an AI agent from his smartphone. panitanphoto // Shutterstock Prefer us on Google Learn More Facebook Twitter Bluesky WhatsApp SMS Email Print Copy article link Save Noëmie Görander for Sinch kAm(96? 2? @C56C :D 56=2J65[ @C 2 42C5 92D 366? 492C865 EH:46[ 5@ D9@AA6CD AC676C EJA:?8 E96:C BF6DE:@? E@ E96 px 286?E @? E96 H63D:E6[ @C 5@ E96J 8@ =@@<:?8 7@C 2 A9@?6 ?F>36C E@ 2D< 2 9F>2?nk^AmkAmu@C >@DE D9@AA6CD[ :E 56A6?5D @? E96 BF6DE:@?] p9625 @7 E96 3FD:6DE D9@AA:?8 A6C:@5 @7 E96 J62C[ k2 9C67lQ9EEADi^^D:?49]4@>^Qm$:?49k^2m 2D<65 k2 9C67lQ9EEADi^^D:?49]4@>^3=@8^3=24<\7C:52J\DE2E:DE:4D\EC6?5D^Qma[d_` 4@?DF>6CD 24C@DD 6:89E 4@F?EC:6Dk^2m H92E <:?5 @7 5:8:E2= 4@>>F?:42E:@? 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